Terms & Conditions

These terms are issued by Uberhorse 2012 Ltd and are effective from November 8th, 2012. They cover the use of our website – www.uberhorse.co.nz. Use includes visits to our sites, purchases on our sites, participation in our database and promotions. These terms of use apply to you when you use our websites. Please read these terms carefully.

About Us

This website is owned and operated by Uberhorse 2012 Ltd. If you wish to contact us please do so via email and we will respond to all queries. If the matter is urgent you can contact us by phone as below.

Phone: 027 333 3070
Email: jessie@uberhorse.co.nz

1. Content

While we endeavour to supply accurate information on this site, errors and omissions may occur. Uberhorse 2012 Ltd ("Uberhorse") does not accept any liability, direct or indirect, for any loss or damage, which may directly or indirectly result from any advice, opinion, information, representation or omission whether negligent or otherwise, contained on this site. You are solely responsible for the actions you take in reliance on the content on, or accessed, through this site.

Uberhorse reserves the right to make changes to the content on this site at any time and without notice.

To the extent permitted by New Zealand law, Uberhorse makes no warranties in relation to the merchantability, fitness for purpose, freedom from computer virus, accuracy or availability of this web site.

2. Making a contract with us

When you place an order with us, you are making an offer to buy goods. We will send you an e-mail to confirm that we have received and accepted your order, which indicates that a contract has been made between us. We will take payment from you when we accept your order. In the unlikely event that the goods are no longer available, we will refund your payment to the account it originated from, and advise that the goods are no longer available.

An order is placed on our website via adding a product to the shopping cart and proceeding through our checkout process. The checkout process includes giving us delivery and any other relevant details for your order, entering payment information and submitting your order. The final step consists of a confirmation page with full details of your order, which you are able to print as a receipt of your order. We will also email you with confirmation of your order along with a tax invoice for your records.

We reserve the right to refuse or cancel any orders that we believe, solely by our own judgement, to be placed for commercial purposes, e.g. any kind of reseller. We also reserve the right to refuse or cancel any orders that we believe, solely by our own judgement, to have been placed fraudulently.

We reserve the right to limit the number of an item customers can purchase in a single transaction.

3. Payment options

We currently accept the following credit cards:

Visa
MasterCard

Lay-by is available at our discretion. The following conditions apply:

Minimum 20% deposit
Minimum lay-by value $50.00 (can be made up of more than one item)
Monthly payments required (payments must be made to our account)
Cancellation Fee (we reserve the right to charge a cancellation fee of $10 to cover the cost of storage, processing and any loss in retail value)
Total lay-by term is 3 months; however this term may be extended at our discretion

4. Pricing

All prices listed on www.uberhorse.co.nz are in New Zealand dollars and are inclusive of GST and any other sales tax. All prices are correct when published. Please note that we reserve the right to alter prices at any time for any reason. If this should happen after you have ordered a product, we will contact you prior to processing your order.

5. Website and Credit Card Security

We want you to have a safe and secure shopping experience online. All payments via our sites are processed using SSL (Secure Socket Layer) protocol, whereby sensitive information is encrypted to protect your privacy.

You can help to protect your details from unauthorised access by logging out each time you finish using the site, particularly if you are doing so from a public or shared computer.

For security purposes certain transactions may require proof of identification.

6. Delivery and Delivery Charges

Please note that all items are sent with a tracking code & cover up to the value of $1500 if lost in transit. If goods are lost or damaged in transit, please contact us within 7 business days at service@uberhorse.co.nz. We will use this delivery information to make a claim against our courier company. Once we have received confirmation from our courier company that delivery was not successful we will replace the item/s. For a list of our delivery charges please see this page.

7. Delivery Period

We endeavour to ensure that orders will be dispatched within two business days of the order being placed. Items in stock will be sent to you immediately on receipt of payment. In-stock items are generally delivered to NZ addresses within 2-3 working days, though courier delivery to rural addresses & those outside of the main cosmopolitan centers may take longer. We can provide a courier company tracking number to you on request.

8. International Orders

Please request an international shipping quote. We endeavor to make shipping as affordable as possible for you.

9. Returns

Please visit the returns section of our website for full details on the returns process.

10. Accessing our service

Other than connecting to the Uberhorse website by HTTP requests using a web browser, you may not gain access to Uberhorse website servers. You agree not to disrupt, modify or interfere with our websites or services and their associated software, hardware and servers in any way. You also agree not to modify any content or service on the Uberhorse website. Furthermore, you agree not to use our sites in any inappropriate or unlawful way.

11. Disclaimer

Our websites are intended to provide information for people shopping our products and accessing our services, including making purchases via our website and registering on our database to receive e-mails from us.

While we endeavour to supply accurate information on this site, errors and omissions may occur. Uberhorse does not accept any liability, direct or indirect, for any loss or damage which may directly or indirectly result from any advice, opinion, information, representation or omission whether negligent or otherwise, contained on this site. You are solely responsible for the actions you take in reliance on the content on, or accessed, through this site.

Uberhorse reserves the right to make changes to the content on this site at any time and without notice.

12. Intellectual Property

The Uberhorse owns all copyright and other intellectual property in this site. Everything on this site, unless otherwise stated, is copyright.

Uberhorse welcomes the use of this site for personal use, non-commercial use, research or study - provided that the user acknowledges all copyright and other notices contained in the content.

We advise that you may not copy or display for redistribution to third parties, or for commercial purposes, any portion of this site without the express permission of Uberhorse.

13. Links

Please note that although this site has some hyperlinks to other third party websites, these sites have not been prepared by Uberhorse and are not under the control of Uberhorse. The links are only provided as a convenience, and do not imply that Uberhorse endorses, checks, or approves of the third party site. Uberhorse is not responsible for the privacy principles or content of these third party sites. Uberhorse is not responsible for the availability of any of these links.

Uberhorse requires that you request our permission to include a link from another site to this site. If you would like to request permission, please email us at jessie@uberhorse.co.nz

14. Jurisdiction

This website is governed by, and is to be interpreted in accordance with, the laws of New Zealand.

15. Changes to this Agreement

Uberhorse reserves the right to alter, modify or update these terms of use. These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply to future orders.